Terms & Conditions

Welcome to Nserqlio™, an intimate apparel and women’s fashion brand operated by The Great Eros LLC.

These Terms & Conditions of Use (“Terms”) set out the rules that apply when you visit our website, browse our lingerie and apparel collections, purchase merchandise, communicate with us, or otherwise use the online features and services made available by Nserqlio™.

Throughout these Terms, “Nserqlio™,” “we,” “our,” and “us” refer to The Great Eros LLC and the Nserqlio™ online store, as appropriate. “You” and “your” refer to the individual accessing or using our Services.

Our website, shopping functionality, content, products, customer features, and related online services are collectively referred to as the “Services.”

Please read these Terms before using the Services. By accessing or using the Services, you agree to be bound by these Terms to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue use of the Services.

1. Shopping With Nserqlio™

Nserqlio™ provides an online destination for women’s lingerie, intimate apparel, fashion pieces, and related merchandise.

You may browse portions of our website without creating an account. Certain features or transactions may require you to provide information necessary to complete your request or purchase.

When placing an order, you agree to provide information that is accurate and reasonably complete, including your:

  • Name

  • Email address

  • Shipping information

  • Billing information

  • Contact details

  • Payment information requested through checkout

You are responsible for reviewing this information before submitting an order.

Providing inaccurate shipping or contact information may result in delivery delays, unsuccessful delivery, or difficulty communicating important order information.

2. Age & Eligibility

You must have the legal capacity required in your jurisdiction to enter into a purchase or otherwise use the Services in a legally binding manner.

If you permit another person to access our website through a device or account under your control, you are responsible for ensuring that such use complies with these Terms and applicable law.

Our Services are not directed toward children under 13.

3. Customer Accounts

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and for taking reasonable measures to prevent unauthorized access.

Please notify us if you believe your account has been accessed without authorization.

You may not sell, transfer, impersonate another person through, or intentionally misuse a Nserqlio™ customer account.

We may take reasonable action to protect an account or transaction when suspicious or unauthorized activity is detected.

4. Lingerie & Product Information

We take care in presenting our intimate apparel and fashion collections accurately.

Product pages may include photographs, descriptions, available sizes, colors, materials, design details, measurements, care information, or other characteristics intended to help customers make informed choices.

Nevertheless, the appearance of a product on a screen can differ slightly from its appearance in person.

For example, differences may result from:

  • Monitor or mobile-device settings

  • Screen brightness

  • Photography and lighting

  • Individual display calibration

  • Production variations

  • Fabric characteristics

  • Differences in how a garment sits or stretches when worn

We therefore cannot guarantee that every device will reproduce a product’s color or texture with complete accuracy.

For lingerie in particular, fit may also vary depending on garment construction, fabric elasticity, silhouette, and individual body proportions.

5. Availability of Our Collections

A product appearing on the Nserqlio™ website is not necessarily guaranteed to remain available.

Styles, sizes, colors, collections, and quantities may change as inventory changes.

We may introduce new products, retire existing styles, adjust available variations, or place reasonable purchase limits on particular merchandise.

If an item becomes unavailable after an order is submitted, we may contact you regarding the affected merchandise and provide an appropriate resolution, including a refund where applicable.

6. Placing an Order

Submitting an order represents your request to purchase the merchandise shown in your checkout.

Receipt of an automated order message does not necessarily mean that every aspect of an order has been finally accepted or fulfilled.

We may review orders before fulfillment for reasons including:

  • Product availability

  • Payment authorization

  • Suspected fraud

  • Incorrect pricing

  • Shipping restrictions

  • Unusual purchasing activity

  • Errors in product or checkout information

Where reasonably necessary, we may decline or cancel an order.

If payment has already been collected for merchandise that we subsequently cancel, the applicable amount will be refunded to the original payment method, subject to normal payment-processing times.

7. Personal Purchases & Resale

Unless otherwise agreed by us in writing, merchandise available through the Nserqlio™ consumer store is offered for personal use.

You may not use the website to place fraudulent orders or engage in unauthorized commercial resale activities.

We may review or limit orders containing unusually large quantities or purchasing patterns reasonably suggesting unauthorized resale or other misuse.

8. Prices, Promotions & Currency

Unless otherwise stated, prices displayed through our United States storefront are presented in United States Dollars (USD).

Product prices may change over time.

Discounts, promotional codes, limited-time offers, or other incentives may be subject to separate conditions, including expiration dates, product exclusions, minimum purchase amounts, or limitations on combining promotions.

The price applicable to your purchase will ordinarily be the price presented when your order is submitted, subject to correction of genuine errors as described in these Terms.

Shipping charges, sales taxes, customs duties, import taxes, and other applicable charges may be separate from the displayed merchandise price.

9. Payments

Available payment methods are displayed during checkout and may change depending on the payment services currently supported.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment providers. Those providers may conduct authorization, verification, fraud screening, or other processing necessary to complete the transaction.

Nserqlio™ customer-care representatives will not ask you to send complete card numbers or card security codes through ordinary email.

If a payment cannot be authorized, the associated order may not be completed.

10. Shipping & Delivery

Orders are subject to our separate Shipping & Delivery Policy, which provides information about processing periods, estimated transit times, tracking, international deliveries, customs, damaged parcels, and other shipping matters.

Delivery dates and transit periods communicated through our website are estimates unless expressly identified as guaranteed.

Carrier congestion, severe weather, customs procedures, transportation disruptions, address issues, and other circumstances outside our reasonable control may affect delivery.

Nothing in these Terms is intended to transfer risks to a customer in a manner inconsistent with mandatory consumer-protection law.

11. Returns, Intimate Apparel & Hygiene

Returns and refunds are governed by our Returns, Exchanges & Refunds Policy.

Because Nserqlio™ sells lingerie and other clothing designed to be worn close to the body, additional hygiene conditions may apply to certain merchandise.

Items supplied with hygiene seals, protective liners, or similar sanitary protections may become ineligible for discretionary return after those protections have been removed or compromised, where permitted by applicable law.

Customers should review the return requirements before removing tags or hygiene protection from intimate garments.

These conditions do not eliminate rights that cannot lawfully be excluded, including applicable rights concerning defective, damaged, or incorrectly supplied merchandise.

12. Order Changes & Cancellations

We begin preparing orders after they are submitted.

If you need to request an order change or cancellation, contact us as soon as possible and follow the timeframe described in our Shipping & Delivery Policy.

We will make reasonable efforts to accommodate eligible requests, but changes cannot be guaranteed after an order has entered fulfillment or shipment.

A request is not considered completed until it has been confirmed by us.

13. Accuracy of Website Information

We work to keep information on Nserqlio™ useful and accurate, but occasional typographical, technical, pricing, inventory, or descriptive errors may occur.

If we discover an obvious error, we may correct the affected information.

Where an error materially affects an order that has already been submitted, we may contact the customer with available options or cancel the affected portion of the transaction and provide an appropriate refund.

We do not intentionally use this provision to alter a correctly completed purchase simply because a later price becomes less favorable to us.

14. Ownership of Nserqlio™ Content

The Nserqlio™ website contains creative and commercial materials that may be protected by intellectual-property laws.

Depending on the material, this may include:

  • The Nserqlio™ name and branding

  • Logos and graphic elements

  • Website copy

  • Product photography

  • Editorial photography

  • Illustrations

  • Product descriptions

  • Collection names

  • Page layouts

  • Graphics

  • Videos

  • Other original content

Such materials may be owned by The Great Eros LLC, used under license, or otherwise used with appropriate authorization.

Except where permitted by applicable law, accessing our website does not grant you ownership of or a commercial license to this material.

15. Acceptable Personal Use

You may access and use the website for legitimate personal shopping and informational purposes.

Without appropriate authorization, you may not reproduce, republish, commercially exploit, systematically extract, modify, distribute, or create misleading uses of protected Nserqlio™ website content.

Nothing in these Terms is intended to restrict uses expressly permitted by applicable intellectual-property law.

16. Reviews, Messages & Other Submissions

If the website allows you to submit reviews, comments, photographs, suggestions, questions, or other material, you remain responsible for what you submit.

You should not submit material that:

  • You do not have the right to provide

  • Infringes another person’s intellectual-property or privacy rights

  • Is fraudulent or intentionally misleading

  • Contains malicious software or harmful code

  • Is unlawfully threatening, harassing, or defamatory

  • Violates applicable law

Where necessary to operate, display, moderate, or improve the relevant feature, you grant us a non-exclusive license to use content you voluntarily submit, subject to applicable law and our Privacy Policy.

This does not transfer ownership of your original content to us.

17. Feedback About Nserqlio™

We welcome legitimate feedback concerning our products and shopping experience.

If you voluntarily send us suggestions or ideas about improving Nserqlio™, we may consider and use that feedback without an obligation to compensate you, unless we have separately agreed otherwise in writing.

Please do not send confidential business concepts or proprietary materials that you do not want considered under this provision.

18. Third-Party Services

Certain parts of the Nserqlio™ shopping experience may depend on independent third parties.

These can include providers involved in:

  • Payment processing

  • Shipping and delivery

  • Ecommerce infrastructure

  • Analytics

  • Advertising and measurement

  • Customer communications

  • Social media

  • Other technical services

Your interaction directly with a third-party service may also be governed by that provider’s own terms and privacy practices.

Our inclusion of a third-party service or link does not necessarily constitute an endorsement of every statement, product, or service offered by that third party.

19. Advertising & Measurement Services

Nserqlio™ may use advertising and measurement technologies to understand campaign performance and how visitors discover or interact with our store.

This may include services provided by advertising partners such as AppLovin when those technologies are implemented.

The collection and handling of information associated with these technologies is addressed in our Privacy Policy, including information concerning applicable privacy choices.

Use of our Services is also subject to the privacy rights available to you under applicable law.

20. Prohibited Conduct

We want Nserqlio™ to remain a secure and reliable shopping environment.

You may not intentionally use the Services to:

  • Engage in unlawful or fraudulent activity

  • Attempt unauthorized access to accounts, servers, or systems

  • Circumvent website security controls

  • Introduce viruses, malicious code, or other harmful technologies

  • Interfere with the normal operation of the website

  • Conduct phishing, credential theft, or deceptive impersonation

  • Scrape or collect personal information unlawfully

  • Infringe intellectual-property rights

  • Submit fraudulent payment information

  • Manipulate promotions or transactions through deceptive means

  • Use automated systems in a manner that materially disrupts the Services

We may restrict access where reasonably necessary to address security threats, fraud, unlawful conduct, or material violations of these Terms.

21. Service Availability

Although we aim to keep the Nserqlio™ online store accessible, uninterrupted availability cannot be guaranteed.

The Services may occasionally be unavailable because of maintenance, technical problems, infrastructure changes, security incidents, third-party service interruptions, or circumstances beyond our reasonable control.

We may modify or discontinue particular website features as our business and technology evolve.

22. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis, and we do not guarantee that every website feature will always operate without interruption or error.

Any disclaimer or limitation in these Terms applies only to the extent legally permitted.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be waived or limited.

23. Limitation of Liability

To the maximum extent permitted by applicable law, The Great Eros LLC and its applicable affiliates, officers, employees, representatives, and service providers will not be responsible for indirect, incidental, special, or consequential losses arising from use of the Services where such liability may lawfully be excluded.

Some jurisdictions do not permit certain exclusions or limitations of liability. Where such rules apply, the relevant limitation will apply only to the maximum extent legally permitted.

Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.

24. Your Responsibility for Misuse

To the extent permitted by applicable law, you may be responsible for losses or claims arising from your unlawful misuse of the Services, your material violation of these Terms, or your infringement of another party’s rights.

Any indemnification obligation under these Terms will be interpreted only to the extent enforceable under applicable law.

25. Privacy

Your use of Nserqlio™ is also subject to our Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you browse our website, purchase merchandise, communicate with us, or interact with advertising and related technologies.

We encourage you to review that policy together with these Terms.

26. Governing Law

These Terms and your use of the Services will be governed by the laws applicable in the State of New York, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

To the extent legally permitted and subject to any mandatory rights concerning venue or jurisdiction, disputes relating to these Terms may be brought before courts of competent jurisdiction in New York.

If you are a consumer residing in a jurisdiction that provides mandatory protections under local law, nothing in this section is intended to deprive you of protections or rights that cannot lawfully be waived.

27. If Part of These Terms Is Unenforceable

If a provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply to the extent permitted by law.

28. No Waiver

If we do not immediately enforce a provision of these Terms, that does not necessarily mean we have permanently waived our ability to enforce it later.

Any waiver must comply with applicable law and will apply only to the circumstances for which it is given.

29. Changes to These Terms

Our store, collections, technology, and legal obligations may evolve over time.

We may therefore revise these Terms when reasonably necessary to reflect changes to our Services, business practices, or applicable requirements.

The current version will be published on this page with an updated revision date.

Where applicable law requires additional notice or consent for a particular change, we will follow those requirements.

Changes will not be applied retroactively where doing so would be prohibited by law.

30. Contacting Nserqlio™

Questions concerning these Terms & Conditions may be directed to our customer care team.

Nserqlio™
Operated by The Great Eros LLC

Email: service@nserqlio.com
These contact details are provided for business and customer-service correspondence. Please do not send merchandise returns to this address unless Nserqlio™ Customer Care specifically identifies it as the appropriate return destination.

By using Nserqlio™, you agree to interact with our Services responsibly and in accordance with these Terms.

Our aim is to keep the experience surrounding our lingerie and intimate apparel collections clear, dependable, and thoughtfully presented — from the first visit to the arrival of your order.